Updated
Allgemeine Geschäftsbedingungen
Who We Are and What This Agreement Covers
FreddyVegas is operated by CCR Enterprise Gaming SRL, licensed and regulated by the Kahnawake Gaming Commission under licence number 00966. These terms form a binding contract between you and us. By registering an account or placing a wager, you accept them in full.
Read this page carefully. Alongside it sit our Privacy Policy and any specific promotional rules, which together govern your use of the site. Where a promotion's rules differ from these general terms, the promotion's rules apply to that offer only. Our games run in EUR.
Deposits, Withdrawals and Identity Checks
You can fund your account using cards (Visa, Mastercard, American Express), e-wallets and digital services such as Skrill, Apple Pay and Google Pay, bank transfer, vouchers, or a broad set of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Tether, USD Coin, Ripple, Cardano and more. Deposits must come from an instrument registered in your own name.
Before we release a withdrawal we carry out Know Your Customer (KYC) and anti-money-laundering checks. That may mean asking for photo ID, proof of address and proof of payment ownership. Please supply clear documents promptly — pending requests hold up payouts. We may apply withdrawal limits and return funds to the original method where required. Accounts are for play, not for passing money through; we reserve the right to decline suspicious transactions.
Fair Play and Prohibited Conduct
We expect honest play. The following are not allowed: using bots, collusion, exploiting software faults, chargebacks on genuine deposits, or any attempt to manipulate games or promotions. Where we detect this, we may void bets, withhold funds and close the account.
We also reserve the right to suspend accounts during an investigation. Game outcomes rely on certified random number generators, and providers such as Pragmatic Play, NetEnt, Quickspin, Merkur and Gamomat supply content tested for fairness.
Closure, Dormancy, Liability and Changes
You may close your account at any time by contacting us. We may close or restrict an account for breach of these terms, regulatory reasons, or on responsible-gambling grounds. If an account sits inactive for an extended period it is treated as dormant, and a monthly administration fee may apply to the remaining balance; we will attempt to contact you first. Gambling should stay fun — set limits, take breaks, and if things feel off, reach our responsible gambling tools, ConnexOntario on 1-866-531-2600, or the help for Canadians at responsiblegambling.org.
The service is provided "as is". To the fullest extent the law allows, we are not liable for indirect or consequential loss, or for interruptions, errors or technical faults beyond our reasonable control. Nothing here limits liability that cannot lawfully be excluded.
If you have a complaint, contact our support first; we aim to resolve matters internally and fairly. Unresolved disputes may be referred to the Kahnawake Gaming Commission. These terms, and your relationship with us, are governed by the law applicable to our licence. We may update this page — material changes are posted here, and continued play after a change means you accept the revised terms.
Eligibility and Opening an Account
You must be at least 19 years of age to play from Canada, and old enough to gamble legally wherever you happen to be. We verify age. Accounts that fail this check are closed and any winnings may be voided.
Gambling must be lawful in your location. It is your responsibility to confirm that. We do not accept players from jurisdictions where online gaming is restricted or where we choose not to offer service.
One person, one account. Duplicate or multiple accounts opened by the same individual, household or IP may be suspended, and bonuses tied to them forfeited. Register with your own true details. Keep your password private — anything done through your account is treated as done by you. Spotted something wrong? Tell us through our support team straight away.
Bonus and Wagering Rules
Our offers carry conditions, and they matter. The welcome bonus is a 100% match up to €500 with a 40× wagering requirement and a 30-day window; the maximum bet while a bonus is active is €5. Reload deposit offers generally carry 45× wagering over 30 days.
Game weighting decides how fast you clear wagering. For the welcome bonus:
| Game type | Contribution |
|---|---|
| Slots | 100% |
| All other games | 20% |
| Video poker | 15% |
| Roulette, live and table games | 10% |
No-deposit free bonuses cap withdrawals at 10× the bonus amount; no-deposit free spins cap withdrawals at €50 or equivalent. Real-money and cashback offers carry only a 1× turnover. Bonus abuse — exceeding the max bet, chasing low-risk coverage, or stacking offers against the rules — voids the bonus and any winnings from it.
Frequently Asked Questions
How old do I need to be to play at FreddyVegas?
- You must be at least 19 to play from Canada, and of legal gambling age in your location. We verify age during registration and before withdrawals.
Why do you ask for identity documents before paying out?
- We are required to run KYC and anti-money-laundering checks. Supplying clear photo ID, proof of address and proof of payment ownership lets us release your withdrawal without delay.
Can I open more than one account?
- No. We allow one account per person, household and IP. Additional accounts may be closed and any related bonuses forfeited.
What happens if I break the bonus rules?
- Exceeding the €5 max bet, abusing offers or using prohibited strategies voids the bonus and any winnings derived from it. The wagering and weighting terms above must be met in full.
How will I know if the terms change?
- Updated terms are published on this page. Significant changes are highlighted, and continuing to play after an update means you accept the new version.