19+License: Kahnawake Gaming Commission (00966)Gamble responsibly
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Datenschutz

Who Handles Your Data

FreddyVegas is operated by CCR Enterprise Gaming SRL, the data controller responsible for the personal information you share with us. We are licensed by the Kahnawake Gaming Commission under licence number 00966, and we treat the protection of your data as a core duty rather than an afterthought.

This policy explains, in plain terms, what we gather, why we gather it, and the choices you hold. Questions? You can always reach us through our contact page. By keeping an account with us, you accept the practices described below alongside our terms and conditions.

Who We Share Information With

We never sell your data. Some sharing, however, is unavoidable if the casino is to function. Trusted third parties process information strictly on our instructions.

  • Payment providers handle your deposits and withdrawals securely.
  • Identity and KYC partners verify documents and screen for fraud.
  • Analytics tools help us understand how the site performs.
  • Regulators and authorities receive data where the law or our licence requires disclosure.

Each partner is bound by contract to protect what we pass to them. Want to know more about tracking technologies? See our responsible gambling resources and the cookies notice referenced below.

How Long We Keep It

Retention isn't indefinite. We hold account and transaction records for as long as your account stays open, and for a further period afterward to meet anti-money-laundering and licensing requirements. Once no legal, regulatory or operational reason remains, we delete or anonymise your information. Where the law sets a minimum retention term for financial records, that period governs how long we must keep certain files.

Your Rights and How to Use Them

You hold meaningful control over your data. Under the applicable data-protection rules, you may:

  • Access the personal data we hold about you.
  • Rectify anything that is wrong or out of date.
  • Erase your data where no overriding legal reason to keep it exists.
  • Port your data to another provider in a usable format.
  • Object to certain processing, including direct marketing.

To exercise any of these, write to us through our contact channels and we'll respond within a reasonable period. We may need to verify your identity first — that protects your account from imposters. If you believe we've mishandled your information, you may raise the matter with the Kahnawake Gaming Commission or the relevant data-protection authority.

Managing your gambling habits matters too. If you're in Canada and need support, reach ConnexOntario on 1-866-531-2600 or visit responsiblegambling.org.

What We Collect and Why

We only ask for what the service genuinely needs. When you register, deposit or play, several categories of data pass through our systems.

  • Identity details — your name, date of birth and proof documents. We need these to confirm you are 19 or older and to meet anti-money-laundering obligations.
  • Contact information — email and address, used to reach you about your account and important changes.
  • Financial data — deposits, withdrawals and the payment method you choose, from Visa and Skrill to crypto such as Bitcoin or Ethereum.
  • Gameplay and account activity — bets placed, bonuses claimed, session times and login history.
  • Technical data — IP address, device type and browser, collected to keep accounts secure and detect fraud.

Why collect all this? Partly to run your account, partly to satisfy our regulator, and partly to spot problem play early.

The Legal Grounds We Rely On

Processing personal data requires a lawful basis. We don't gather information on a whim. Depending on the situation, we rely on one of the following.

Contract: we need your data to open your account, process deposits and pay out winnings. Legal obligation: age verification, KYC checks and record-keeping are required by law and by the Kahnawake Gaming Commission. Legitimate interests: fraud prevention, security monitoring and improving our service sit here, balanced against your rights. Consent: where we send marketing or set non-essential cookies, you choose, and you can withdraw that choice whenever you like.

Frequently Asked Questions

Who is the data controller for FreddyVegas?

CCR Enterprise Gaming SRL is the controller responsible for your personal data. We operate under licence 00966 from the Kahnawake Gaming Commission.

Can I ask you to delete my data?

Yes. You can request erasure at any time. We'll comply unless a legal or regulatory obligation, such as anti-money-laundering record-keeping, requires us to retain specific files for a set period.

Do you sell my personal information?

No. We never sell your data. We share it only with payment, KYC and analytics partners who process it on our instructions, and with authorities where the law requires.

Where can I find your cookie details?

Our dedicated cookies notice explains the categories of cookies we use and how to manage them. Non-essential cookies are only set with your consent, which you may withdraw at any time.

How do I complain about how my data is handled?

Contact us first so we can put things right. If you remain unsatisfied, you may escalate to the Kahnawake Gaming Commission or the relevant data-protection authority.